EasyVote prides itself on the support provided to our customers and we continue to grow our business in-part because of our commitment to customer success.

Our mission of offering quality, election specific, software tools enable election offices across the nation to enhance the overall voting experience, and it all starts with listening to our customers’ needs. EasyVote continues to build our company around technology and the support of our customer base. EasyVote’s support team consists entirely of former election officials. Individuals who have sat in the seat of election directors across the nation, who inherently understand what it takes to manage and conduct successful elections. There is no better way to help our customers than understanding all of the puzzle pieces involved in conducting elections. Increased understanding provides quicker and more accurate resolution to our customers questions. We also believe that a community of customers sharing ideas, features suggestions, and best practices makes the entire community and our software better. Improvement to our software, training, and support always starts with listening to what our customers are saying.

Our Services

Support Services

  • Phone & email support
  • Online help desk
  • Election preparation support
  • Election Day support
  • System needs consultation
  • Implementation
    o Technical installation
    o Configuration
    o Training

Training Services

  • Web-based training
  • Onsite training
  • Quick start guides
  • Training videos
  • System embedded help resources
  • Best practices consultation
  • Product webinars

Professional Services

  • System needs consultation
  • Best practices consultation
  • Data integration support
  • Additional training support
  • Custom development
  • Election preparation support
  • Election day support